Stosa Cucine Customer Service wins the highest place on the podium in the ranking evaluating its quality. This was confirmed by Corriere Economia, one of the most important newspapers in Italy, which judges the best customer service in Italy among the main brands in the Furniture and interior decoration sector. Customer care is a primary theme for Stosa, which has been investing for years in this important activity to retain its customers and make them happy with their purchase.
The research “Italy’s Best Customer Service 2022/2023” shows the companies, suppliers and institutions that offer the best customer service in Italy. As the basis of the research, a list of nearly 200 categories was identified, for each of which the main competitors were chosen based on the number of customers, popularity and geographical relevance. The result was a list of approximately 2,800 competitors which was subjected to the evaluation of approximately 16,000 consumers in Italy. The evaluation was based on the willingness to recommend the service and on other 5 criteria: service availability, customer orientation, professional competence, quality of communication, variety of solutions offered.
The complete research is available on corriere.it website.